Shipping Policy

Shipping Policy

At OKTA, we aim to deliver your orders as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days after confirmation.

Orders placed during weekends or holidays will be processed on the next business day.

Shipping Within Egypt

Delivery usually takes 2–5 business days, depending on your location.

Shipping fees will be calculated at checkout.

Domestic Orders (Egypt)

Items can be exchanged within 7 days from the date of receiving your order.

To be eligible for an exchange, the item must be:

• Unworn

• Unwashed

• In its original condition

• With all tags attached

• In the original packaging

• The original invoice must be presented

Please note that OKTA does not offer cash refunds.

Customers are responsible for the shipping fees for exchanges unless the item received was damaged or incorrect.

OKTA reserves the right to refuse exchanges that do not meet the conditions above.

International Shipping

We offer international shipping to selected countries.

Delivery times may vary depending on the destination and shipping carrier.

Customers are responsible for any customs duties or import taxes required by their country.

International Orders

For international orders, returns and exchanges are not available due to international shipping costs and logistics.

Please make sure to review the size guide and product details carefully before placing your order.

If you receive a damaged or incorrect item, please contact our support team within 48 hours of receiving your order.